viagogo payment to seller
Viagogo doesn't sell tickets themselves, but provides a platform for resellers to sell tickets, in a similar way to Ebay or Gumtree. Like. Join the 36,151 people who've already reviewed viagogo. Leave the Archive. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. Including any such items constitutes a material breach of these terms and conditions. This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. To post a ticket for sale on viagogo You must first register with the Site. And that is before you consider the millions of shoppers now using contactless payment services such as Apple Pay or Google Pay, or digital versions of a credit or debit card stored on a mobile phone. Walker said the test purchases were indisputable evidence of speculative ticketing, which is fraud. If youre not offered a refund, you dont have to accept this situation. I offered my ticket for sale on Viagogo, and I recieved an e.mail that it is sold, they asked me to confirm the selling process and I did, but when I click on the button that would show me the buyer address it gives me "an error " !! viagogo - Buy & Sell Concert, Sport & Theatre Tickets This rating has decreased by -15% over the last 12 months. The Full Court upheld the finding made in 2019 that Viagogo had falsely represented that it was the 'official' seller of tickets to particular events. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. It can be easy to mix up card details when shopping online, as many sites will require users to save their details, or auto-fill them when they are making a purchase. If u look on official ticket sellers sites some actually tell you not to buy from viagogo . Follow these simple steps to get your money back if you've got a problem with your tickets, 2. Viagogo may have to pay back millions of pounds to fans We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. viagogo payment to seller When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. In proceedings brought by the Australian Competition and Consumer Commission (ACCC), the federal court. Pay by PayPal, a free service to pay online without sharing your financial information. Viagogo just like many other ticket sellers are modern professional con artists. Online Ticket Seller SCAMS Viagogo EXPOSED - Medium Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning. Dec-23-2017 03:49 PM. MoneySavingExpert founder Martin Lewis has urged concert-goers not to buy tickets from the secondary ticketing website Viagogo after it was threatened with court action by the competition watchdog. Ticket reseller Viagogo fined $7 million for misleading Australian Welcome to Amazon Seller Central The comments below have not been moderated. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. How do I delete my listing? But you insisted that you had not made the account change and while 180 is not an insignificant sum, it seemed unlikely that you would still be pushing the issue had you not genuinely believed that something had gone wrong here. If Viagogo does not tell you about a restriction on a ticket, it may not be honored at the venue. What are the viagogo Terms and Conditions? Hello, I want to cancel a payment to viagogo.com, but neither on paypal or on the viagogo site the payment can be cancelled. viagogo - Buy & Sell Concert, Sport & Theatre Tickets For American Express this is the 4 numbers on the front, right hand side of your card. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. 2.7 Payment Authorization. How do I unsubscribe from your newsletter? Location. viagogo - Buy & Sell Concert, Sport & Theater Tickets Welcome to viagogo Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. If you paid by credit card If youve spent more than 100 and less than 30,000 you can claim on your credit card if something goes wrong. 6.7 Third Party Information. A world famous rockstar who died young wrote me letters in the '60s: If I sell them now for 20k, will I have to pay tax? Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. If you have questions about a purchase or a sale you made, you might be wondering how to get in touch with a customer service representative at Viagogo. 3. Pay by credit . If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. . This will be deducted from your next payment. Thankfully, I have now managed to get to the bottom of it. Can you help me find out what has happened here? Some links in this article may be affiliate links. Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. 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Check out our video below for advice on how to avoid ticketing scams. Viagogo Won't pay me for my sold tickets. If you click on them we may earn a small commission. Viagogo sells tickets from one fan to another, so it does not issue refunds instead, it sells the tickets on again and passes the proceeds to the seller. Please note that service fee amounts may vary by event and are subject to VAT. Crucially in your case, this means. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. Tickets get sent straight from seller to buyer, but the seller doesnt get paid by viagogo until after the event and if their buyer has any problems the seller doesnt get paid and is liable to pay for a new ticket for the buyer at whatever price. You'll need to call your local bank to see if they cash out I bonds and their requirements for . It has ordered Viagogo to sell StubHubs international business, including the Spanish operation at the centre of fraud allegations, to satisfy competition concerns. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. ACCC orders ticket reseller Viagogo to pay $7m fine for misleading This content may be old or outdated. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. Shoppers are advised to double check card details when shopping on computers or mobile devices. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. 4 July 2019: Following several warnings that viagogo has not done enough to overhaul the way it presents information on its website, the CMA is now moving forward with legal proceedings for. We do not write articles to promote products. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Viagogo cancelled my sale and wants me to pay a fee Report. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. . 25 April 2018. Make them aware of your experience and the complaint youve made. 4.1 Double Posting and Removal of Tickets. How can I sell I Bonds - USA TODAY Blueprint - Sound Dollar 5.4 Making Adjustments. But, if you plan to do this, you must tell your ticket seller in advance. Why can't I see my order or sale in my account? A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. When listing seated tickets, all tickets in the same listing must be consecutive seats. From sport to music, comedy to dance, festivals to theatre - we offer the widest choice of the most diverse events. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. Keep records of all your correspondence, take screenshots and gather any other evidence in support of your refund claim. 5.3 Disclosure of Information. 9 Dec 2022 - Seller Support Associate . " viagogo has a really high turnover rate and this doesn't only apply to their employees " (in 11 reviews) " Lack of transparency, inflated "perks" " (in 5 reviews) Hello has anyone had a successful outcome from viagogo through paypal. Walker said it was essential that the Switzerland-based company now remove GES SL listings and said a criminal investigation may be warranted. Tickets may be substituted with comparable or better seat locations without the Buyers approval. viagogo - Buy & Sell Concert, Sport & Theatre Tickets Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. To register, You must provide your real name, address, phone number, and email address. Viagogo Reviews 2022: Is Viagogo Legit, Safe or Reliable? - Google 7.2 Copyright. How to overhaul your portfolio and make your money work harder, The secret to becoming an Isa millionaire? The tickets were bought and sold online, using the Viagogo fan resale platform. Learn how. Tickets purchased through vendors such as these might be lost, stolen, counterfeit, or voided by the original purchaser. Viagogo: 623 questions (page 10) on Australia's largest opinion site ProductReview.com.au. StubHub said it did not sell tickets speculatively and has no relationship with a company called Global Experience Solutions. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. A payment to viagogo will appear on the Buyer's payment method statement as "VIAGOGO EVENT TICKETS". viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. Can I deliver the tickets using a different delivery method? 1999-2023 PayPal, Inc. All rights reserved. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. The average Viagogo salary ranges from approximately $178,831 per year for a Software Engineer to $178,831 per year for a Software Engineer . You may also file for a claim if your tickets are invalid or not accepted at the venue. I can't see my Resale tickets available to buy on the website. We are not involved in the actual transactions between Buyers and Sellers. Answer (1 of 10): First, I would like to state that I have no personal experience with Viagogo, and I don't resell tickets on Viagogo, but generally speaking, the online secondary market for tickets (StubHub, SeatGeek,SeatGeel, etc.) Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Your first port of call was to query this with Viagogo, which said it had paid the money to a card that was registered on your account, under your name. Is commercial property a great value investing opportunity? How do I unsubscribe from your newsletter? For those who have recently moved home, it can also be possible to have the correct card details stored, but with the old address meaning that the product will be delivered to the wrong place. This is Money is part of the Daily Mail, Mail on Sunday & Metro media group. What are the viagogo Terms and Conditions? Controversial website Viagogo scalps tickets for a John Farnham cancer What ticket resellers must do I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. We do not have knowledge that any of our employees has a relationship with this entity and we will investigate any potential breach of our code of conduct, it added. There have been several reported issues with people buying tickets from secondary sellers, including: The Consumer Rights Act has a whole chapter on ticket reselling and says you must be told: In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. 6.11 Permitted use. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. Clear. Selling ticket FAQs. Is Viagogo A Complete Scam? - The Money Range viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. Viagogo accused of listing non-existent tickets on behalf of seller Having raised this issue specifically with the CMA back in January, FanFair will now write to [the chief executive of the watchdog] Andrea Coscelli and his enforcement again urging immediate action. Its worth checking your household insurance to see whether your policy includes free legal advice, or finding a solicitor who offers a free initial consultation. where did nick turani go to college brian buffini net worth 2018 7.5 Miscellaneous. Why can't I sell my tickets through my Ticketmaster account? Snoop Dogg Tour 2023. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. If an event is rescheduled to another date, your tickets should be valid. How can Viagogo get away with charging such big fees? How do you find a good accountant? You have told me that, while you are glad to have located the money, you were not satisfied with Viagogo's customer service and will not be using them again. 1. How to get a refund, repair or replacement. As you don't use this account any more, when Viagogo told you the final two digits of the card that the money had been paid back to, you didn't recognise them. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. I had a flight delay, can I get compensation? In November, the firm was required to improve the information it gives to. We only recommend purchasing tickets from AXS.com, the AXS contact centre, the venue box office, or the official venue . Check the accuracy of the security code (also called CVV2 or CVC2) For Visa, Mastercard, Maestro, Switch and Electron this is the last 3 numbers on the back of your debit card. What a load of shit, this site needs to GO. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. Crucially in your case, this means that the money was not paid back into the account that you used when you bought the tickets. But for its part, Viagogo having checked your account for evidence of fraud and not found any was understandably unwilling to issue a refund when the money had been paid to a card under your name, which you had seemingly registered on to your account. Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat, Will spray foam insulation make your property hard to sell or mortgage? Why aren't first-time buyers benefitting from an increase in homes if so many buy-to-let landlords are selling up? Have we let energy giants make too much profit? This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. Justice Stephen Burley on Friday ordered Viagogo to pay a penalty of $7 million, saying some of the misrepresentations were "on an industrial scale". The concert was due to happen in 2020, but was rescheduled several times due to Covid. M.B, via email. Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. Viagogo says it paid me in November, but it has not turned up in my account. 6.3 Allocation of Risk. Both you and the company were insisting that you weren't in the wrong. . If the ticket seller fails to deliver your tickets in time, or sends the wrong tickets, you can do the following: Formally reject the tickets Return the tickets with a letter saying that you're rejecting them as they don't fit the description you were given at the time of purchase. viagogo - Buy & Sell Concert, Sport & Theatre Tickets 2.9 a) Exception to Sellers Obligation to Confirm. 6.1 No Warranty. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. If tickets are not consecutive, then the Seller must create a separate listing. " Covered business trip, Spontaneous working environment, Helpful colleagues " (in 11 reviews) " Fast Paced Enviorment that is a good place to learn " (in 10 reviews) Cons. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. Sellers should use our automated online confirmation process. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Get the transfer info. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. It offers fans the opportunity to buy and re-sell tickets, which were originally bought from official concert organisers. We will be looking closely at this evidence to ensure that the order has not been breached. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Seller 5 reviews; Agent 2 reviews; Administrator 1 review; Call Center Representative 1 review; viagogo reviews by location. Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site.
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