payactiv complaints
Thank you Mr. Davis. banks. The PayActiv app uses secure encryption and transmission technology to protect your data. Hi Regina,Thank you for taking the time to write a review about your experience. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. What Is DiversyFund? Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Have a blessed day. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We'd like to turn this around and resolve your issue ASAP. A co worker of mine tried to warn me about pay active. Replies to negative reviews in < 24 hours. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. See this Kraken review to learn the pros and cons of Kraken. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. We always try our best to do our job well, and your kind words make it all worthwhile. Read Customer Service Reviews of www.payactiv.com - Trustpilot Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. In the Business to Business Service category. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Private company. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Shes the best and everyone should be more like her. But a small percentage of users didn't have a seamless experience. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. No credit check, consistent income in the past 2 months from the same employer. , Hi Allysa,Thank you for taking the time to write a review about your experience. I hate my job use this company. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Your earnings, spending and savings with you in control. Always & foreithe best! If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Like Empower and PayActiv, Dave also offers money management features. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If there's anything you need in the future, we're here 24/7. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. We always try our best to do our job well, and your kind words make it all worthwhile. 2023 GOBankingRates. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. I have been using payactiv for almost 3 years now and they never get my hours worked right. However, it did earn a TrustPilot score of 3.3. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. We always try our best to do our job well, and your kind words make it all worthwhile. Prevention Platform. payactiv.com Review - Scam Detector Hi Michelle,We sincerely apologize for your negative experience. If your employer partners with Payactiv, youre automatically eligible to use this service. Payactiv App Review: Get Cash Before Payday | Credit Karma Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). That's why we provide features like your Approval Odds and savings estimates. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. How do businesses offer Payactiv to their employees? Confirm details with the provider you're interested in before making a decision. . ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I will never use this card again and I will tell everyone I know to never get one. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. One of our representatives will be reaching out to you shortly to assist you. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. When comparing offers or services, verify relevant information with the institution or provider's site. Contact - Payactiv Compare price, features, and reviews of the software side-by-side to make the best choice for your business. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Borrow up to $500 with just a few swipes but only for residents of 21 states. Customer service rep Zachery Marshall was very polite and patient. Payactiv SDS-IT's financial review - apollo.io Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Thanks to both of them for getting this resolved n the excellent customer service. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Learn how we maintain accuracy on our site. Companies can ask for reviews via automatic invitations. Beware Dont Use. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. :). Everybody! Payactiv costs nothing to the employer. We use dedicated people and clever technology to safeguard our platform. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I had been sick with the flu and was in desperate need of cash for meds. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by PayActiv is not a credit card or a payday loan company. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. To resolve your issue, we need your account details. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. David m helped me out when I needed it! Learned alot about financial stress and that I was not alone. Have a wonderful day ahead! 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We always try our best to do our job well, and your kind words make it all worthwhile. He deserves recognition. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Hi Amy,We sincerely apologize for the inconvenience. Have a blessed day. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. I called three to four times the last two days and Im so glad I got Natalie this time. EWA has not worked for a while. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. They don't care at all.. don't use payactive..please don't. If your employer does not use PayActiv, you may be better off with a different option. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Thank you again! My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Have a blessed day. Alan Davis was very awesome. LoanPro. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. But options are limited if your employer isnt enrolled with Payactiv. To resolve your issue we need your account details. One of our representatives will be reaching out to you shortly to assist you. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Get company announcements, pick up shifts, and get reminders and alerts from work. It has been a week. Thank you Grace!!! We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Hi Hadar,We sincerely apologize for the inconvenience. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? However we may earn a small fee if you click on vendor links on this page. If your employer offers EWA, all fees to access your earned wages are less than $3. Get help from our 24/7 live customer support. - Payactiv Learn how its rewards program works and see if the card is right for you. Hi Bella,Thank you for taking the time to write a review about your experience. Be sure to include your Employer's name, Employee ID, and Mobile number. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Have a wonderful day. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Some employers also may limit how much of an advance theyre willing to offer. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Our Lady of the Lake's Faith Fund counters predatory lenders Love you Davis M! We always try our best to do our job well and your kind words make it all worthwhile. Albert Wick amazing, skilled, and delightful human being thank you again. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! We always try our best to do our job well and your kind words make it all worthwhile. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Grace made sure it happened n it is now resolved. Thank you!! She was very polite and kind. If you have questions about Payactivs security policies, contact the company on its website. Have a blessed day. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Fixed my problem, no hesitation! He was kind and patient with me and was able to fix my paycor app issue within minutes. Articulate , very informative , and patient. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. My kids are sick and I'm a single mother who needed to get them to the hospital. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. he is a great agent and payactiv needs to give the man a raise cause he is awesome. This site may be compensated through third party advertisers. PayActiv, Inc. | Complaints | Better Business Bureau Profile Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). World's #1 Fraud. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Like other cash advance apps, Payactiv also offers financial wellness services. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Hi Angelica,We sincerely apologize for your negative experience. I promise he is the best & only agent i will deal with! Have a blessed day. 5000+ G2 reviews. Hi Geraldine,We sincerely apologize for the inconvenience. He kept his word n stayed on contact with me. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. We'd like to turn this around and resolve your issue ASAP. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. I wish I never started using this app, its so frustrating!!! The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Hi Annisia,Thank you for your feedback. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). We may receive payment from our affiliates for featured placement of their products or services. I'm so grateful to have had the wonderful customer service he was able to provide for me. Please try again later. :), I cannot say enough about Devon and Grace. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. In the Business to Business Service category. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. LoanPro is a core lending software which specializes in the servicing of loans. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. I wish my employer used a more reliable system. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. I give up, too much effort for a service that is too easy to live without. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Alan Davis is one of the best Representatives this company has. About Us - Payactiv :). This is maddening. If i could i would give 0 stars this app and the service they give is horrible . Horrible business and customer service. We always try our best to do our job well, and your kind words make it all worthwhile. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. It goes against our guidelines to offer incentives for reviews. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Their support team provides on-site implementation and training where required. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Find her on Twitter, @DawnAllcot. One of our representatives will be reaching out to you shortly to assist you. eToro Review 2023: Is It the Right Trading Platform for You? Consider a provider that doesnt require you to work for a partner company instead. Was never asked what the issue was. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. I should have listened! Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App.
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