Our Story

Our Vision

As a self-taught technologist I spent many years learning everything I could in my field. Then I gained valuable experience doing work for some of the largest corporations in the country, while working for a fantastic up and coming marketing agency in the Northeast.

But over a number of years, It became obvious that it was time to strike out on my own. I developed my own vision…

Efficient business process through clear and simple custom systems.

We have the ability and are in the position to affect the daily experience of businesses. We help bring clarity and efficiency through custom business process systems by focusing on three important development aspects:

  • Functionality
    Design is more than look and feel. Design is how it works. -Steve Jobs
    Functional design is the most important aspect to overall success and client satisfaction of a project. Your business process and systems are unique. Data systems should be customized to your specific functionality needs. We put significant thought into this aspect, and design and build functionality to meet your specific needs.
  • Simplicity
    Make everything as simple as possible, but not simpler. -Albert Einstein
    Simplicity is key to adoption and use. If the interface is cluttered and confusing no one will want to use it. You may have complex data and reporting needs, but we work with you to create a solution that is as simple and intuitive as possible.
  • Improvement
    Strive for continuous improvement, instead of perfection. -Kim Collins
    There is always room for improvement. We embrace a kaizen model of the concept of continuous improvement and develop in such a way that changes, modifications, and improvements are possible.

Our Core Values

Thanks to advice I read from Guy Kawasaki, I decided early on not waste time, blood, sweat, tears, and money crafting a mission statement that means next to nothing to our team or our clients.

Instead, I have outlined a few core values that I trust will be guiding principles to keep us on track, and keep us thrilling our clients. I wrote these to guide the company, but try to live them personally every day.

  • Actively listen
    We ask questions about business process, perceived needs, and about how we did. And we actively listen.
  • Deliver on promises
    You've heard "under-promise and over-deliver". But we don't want to start with a lie. We simply deliver on our promises.
  • Continually improve
    We work to improve ourselves, our company, and our services. And we seek to support and improve the product we delivered to you, and our business relationship with you.
  • Think positively
    Positive thinking creates an environment that fosters creative solutions to problems. We focus on possible opportunities in any given situation.
  • Be grateful for all that is
    We work and live as if nothing is promised us. We are grateful for every opportunity that comes our way, everything we have, every breath we take, and every day and moment we can serve.
    Usability Partners creates custom apps using FileMaker Pro. Let us help you bring functionality and simplicity to your data management.

    Make it usable!
    ADDRESS
    Washingtonville, NY
    PHONE
    854 670 4115
    EMAIL
    info@usabilityptrs.com
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